Privacy Policy

Thank you for visiting FYN Fibers! Your privacy and the security of your transactions on FYNFibers.com is extremely important to us. We will treat your information with the highest standards of safety, security, and confidentiality.

Protecting Your Information

We collect information necessary for processing your order and for communicating with you about your order status. Your information is stored safely, and access is restricted to authorized personnel. Information will only be shared with third-parties when doing so is necessary for fulfilling an order. For example, we need to share address details with a shipping service for package delivery. FYN Fibers does not sell or exchange names or any other information about our customers.

Information Collection and Use

Information is gathered on FYNFibers.com for the purpose of processing orders. All information requested is specifically related to either billing or shipping products. You may opt to create an account for quick retrieval of your information for current/future orders. Accounts use an email address for your username and customer-specified passwords for authentication. Passwords are encrypted when they are transmitted. All information requested from customers, including account creation and payment information, is entered on secured pages, using SSL (Secure Socket Layer) protection. Please note that email messages are not encrypted. Please do not send credit card information via an email message. 

Email Marketing

If you opt to subscribe to our newsletter, your email address is stored securely on a third-party server until you unsubscribe. The information stored is accessible only to FYN Fibers and is limited to an email address as well as customer’s first and last name.

About Cookies

FYNFibers.com may use cookies to store information about the products you view, as well as items placed in your cart. Cookies enable you to view a list of products you’ve recently viewed and allow you to resume shopping where you left off. Cookies contain no personal information.

PCI Compliance

We are voluntarily monitored for PCI DSS (Payment Card Industry Data Security Standards) compliance. Our electronic systems and company processes are regularly evaluated to ensure compliance with developing cardholder safety standards. Please note that some payment receipts may show our parent company’s name, FYN Company, LLC.

Accessing Your Information

You may email us at FYNFibers@Gmail.com, or call us at 1-770-331-8252 to find what data we may have collected from you and/or to update or request deletion of any personal information.